Pricing and Payment Terms 

You can find the pricing under the Billing section in Your account. Payment terms are described below depending on the account type:

Key-based licensing account

IP-based licensing account

The product usage is provided on a pre-payment basis. To begin usage, You must purchase the subscription to the selected product from either the website or your account. 

The product usage is based on a post-payment basis. To begin the usage, You must register a server in Your account type.

 

You are obliged to pay the applicable license fees for the use of our Services as specified on our website or as communicated during the subscription process. CloudLinux reserves the right to change the monthly or yearly payment amount and any other charges at any time with 60 days written notice to You. CloudLinux is not responsible for any commission fees applied by Your bank and delays for refunds caused by the third party (banking system failure, etc.). CloudLinux reserves the right to set up by default the Auto-Collection option for payments in Your account. You have the right to change/cancel this Auto-Collection option at any time at Your discretion by submitting a request to the Billing Department.

 

You are responsible for updating the payment information, as well as completing payments for outstanding invoices in a timely manner. Invoices are due when generated by CloudLinux. If an invoice is past due for more than 30 days, Customers’ accounts will be locked and the Service(s) will be suspended until the unpaid amount is settled. Such accounts will be unlocked and the specific Service(s) will be unsuspended automatically once the unpaid amount is settled. If the invoice is past due for more than 90 days, CloudLinux has the right to cancel the Customer’s account, along with the Service(s), and record the outstanding amount as debt that must be paid by the Customer in order to continue using CloudLinux service(s) in the future.

 

CloudLinux has the right to conduct an inventory of payments in relation to the performance of Your obligations pursuant to the Terms of Use. In the event of an underpayment, CloudLinux has the right to issue an invoice for the underpayment amount with the prior notice to You. Such invoice should be paid within 15 calendar days after invoice date. If the invoice is past due for more than 10 days, CloudLinux has the right to cancel Your account. 

 

In the event of a merger, acquisition, or other change of control involving You, CloudLinux may conduct a pricing review to evaluate consolidated service usage, eligibility for volume-based discounts, applicable product bundles, and current standard pricing. Any legacy pricing or commercial terms previously in effect for You or any acquiring or acquired entity will not automatically transfer or continue, unless expressly agreed to in writing and then reflected in the Billing section of Your account. Following this review, CloudLinux may adjust pricing based on total usage, available volume-based discounts, and current market conditions.